Frequently Asked Questions (FAQ)

 

Is the app available in the app store?

Of course! It is currently available for IOS and Android Devices

Services


Will the App have a FAQ/Trouble shooting sheet?

Yes, you can find our FAQ/Trouble shooting sheet here.

FAQ


Do you have customer service?

Of course! Our friendly and knowledgeable customer service rep is available to answer your questions Monday-Friday From 9 A.M – 5 P.M EST

Contact us!


 

How is this app secure?

Data at rest is encrypted with AES 256 algorithm

Data in transit/transport is encrypted with SHA-256 algorithm

No data is locally stored on personal devices

Each user is also individually credentialed by Tech Titan using Microsoft Azure’s Active Directory and a 2FA system is used in the initial set up of the app with PIN or Fingerprint.